Shipping policy
1. Shipping Methods and Times
1.1. We offer the following shipping methods for orders within the US:
- Standard Shipping: Estimated delivery time is 4-7 business days.
1.2. Delivery times are estimated and may vary depending on factors such as product availability, destination, and shipping carrier. We strive to process and ship orders promptly, but we do not guarantee delivery times.
2. Shipping Costs
2.1. Shipping costs are calculated based on the weight of your order, your chosen shipping method, and your location. Shipping costs will be displayed at checkout before you complete your purchase.
2.2. We may offer free shipping promotions for qualifying orders. Any such promotions will be clearly stated on our website.
3. Order Processing
3.1. Orders are typically processed and shipped within 2-4 business days from the date of purchase. Business days exclude weekends and holidays.
3.2. You will receive a confirmation email with tracking information once your order has been shipped.
4. Shipping Area
4.1. We currently ship within the United States. We do not ship to P.O. boxes.
5. International Shipping
5.1. Currently we do not ship internationally.
6. Tracking Your Order
6.1. You can track your order using the provided tracking number on the carrier's website.
7. Shipping Delays
7.1. While we make every effort to ensure timely delivery, we are not responsible for shipping delays caused by factors beyond our control, including weather conditions, natural disasters, customs delays, and carrier disruptions.
8. Order Changes and Cancellations
8.1. If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, changes or cancellations may not be possible.
9. Lost or Damaged Packages
9.1. In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your replacement order or a refund, as appropriate.
10. Contact Us
If you have any questions or concerns about our shipping policy or the status of your order, please contact us at TKSAFEOPS@GMAIL.COM.